At BONELESS, we believe that purchasing a sofa is just the beginning of a long-lasting relationship. Our dedication to quality extends far beyond delivery, and our comprehensive after-sales services are designed to ensure your complete satisfaction. Whether you need assistance with returns, installation guidance, or maintenance tips, we’re here to support you every step of the way.
Your peace of mind matters. If your BONELESS sofa doesn’t meet your expectations, our flexible 30-day return and exchange policy ensures a seamless process. Simply contact our customer service team within 30 days of delivery, and we’ll arrange a pickup at no extra cost. For exchanges, we prioritize swift replacements to minimize downtime. Please note: Returns must be in original, unused condition with tags intact.
Unboxing and assembling your sofa should be effortless. To simplify the process, we provide detailed step-by-step video tutorials accessible on our official website and YouTube channel. These guides cover everything from unboxing precautions to connecting modular components. Struggling with recliner mechanisms or adjustable headrests? Our videos demonstrate each feature clearly. For personalized assistance, our support team is available via live chat or email to resolve any setup queries.
Preserve the elegance of your BONELESS sofa with our practical care tips:
Fabric Sofas: Vacuum weekly using a soft brush attachment. Treat spills immediately with a damp microfiber cloth and mild detergent. Avoid harsh chemicals.
Leather Sofas: Wipe surfaces monthly with a leather conditioner to prevent cracking. Blot spills gently and keep away from direct sunlight.
Cushions: Rotate them biweekly to ensure even wear. Removable covers are machine-washable (cold water, gentle cycle).
For stubborn stains or structural concerns, consult our Maintenance Handbook included with your purchase or download it online.
We don’t just sell sofas—we deliver peace of mind. Our after-sales services reflect our commitment to quality, transparency, and your comfort. By combining user-friendly resources with responsive support, we aim to make your BONELESS experience truly exceptional.
Visit https://bonelesssofa.com/ today to explore our video library, submit inquiries, or connect with our care team. Your dream living space deserves nothing less than perfection!
BONELESS: Where Innovation Meets Unmatched Customer Care.